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Returns and Exchanges

 
Unfortunately, you might not love each Jane Wandering piece as much as we do. We ask that if you have any items you would like to return, you email us within 7 days of your item being delivered. Once you email us at hello@janewandering.com we will send you a return form to fill out and include in your return shipment. Please see below for all return instructions and restrictions. 
 

Returns

- Please contact us for a return form: hello@janewandering.com

- Please do not just send it back

- We accept unworn returns within 7 days of when your package was delivered

- Please pack the item carefully in the bags/boxes you received them in. This will ensure a safe journey back to our studio. Unfortunately, if a returned item is recieved in the office damaged we cannot refund you.

- Returns will be process in approximately 1 week

- Customer is responsible for return shipping charges

Exchanges

- At this time we cannot process a direct exchange for a different item

- However, if you would like to return an item within 7 days of reciept we can offer a refund

- Please see RETURNS above

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